During live course
- How do I interpret the results of a quiz?
- My quiz shows as incomplete after I’ve finished everything. What do I do?
- What happens if I fail a quiz or knowledge check?
- I accidentally closed my browser while reading materials or taking a quiz. Can I open it again?
- Whenever I click on links in the materials, I can’t go back to my course. What do I do?
- What do the symbols next to each course module mean?
- Where do I find activity handouts and workbooks?
- I need to turn on captions for a live Zoom call. How do I do that?
- How do I change my Zoom name?
- What number should I call for the phone-in option?
- My Zoom window froze and isn’t working anymore. What should I do?
- Who should I contact if I can’t attend the entire or part of the live training?
- I opened my Education Dashboard, and it says that I’m not registered for this training. What do I do?
- Where is the Zoom link for today’s session?
- What applications are used for live courses?