During live course
- How do I interpret the results of a quiz?
- My quiz shows as incomplete after I’ve finished everything. What do I do?
- What happens if I fail a quiz or knowledge check?
- I accidentally closed my browser while reading materials or taking a quiz. Can I open it again?
- Whenever I click on links in the materials, I can’t go back to my course. What do I do?
- What do the symbols next to each course module mean?
Course payments
Continuing education credits
Post-course questions
- Can we register for a live training as a group? Is there a discount?
- I don’t see any past training I took on my dashboard anymore. Where do I find it?
- Where can I find my training course certificates?
- Can I share the recordings and other course materials with others?
- I’m unable to complete the entire training course in the given timeframe. Can I ask for an extension?
- Where can I access recordings of live sessions?
Pre-course access
- Does APIC allow training substitutions?
- I signed up for the wrong training course. Can I transfer my registration and payment to another training course?
- I’m not receiving any training-related email. Where does it go?
- Are there technological requirements for taking any live training?
- Are pre-training activities required before the start of the live course/event?
- When will I receive my materials for an in-person training/event?